Shopping Policies
Local Delivery Areas
With warehouses in Florida and Georgia, we can provide affordable deliveries on large items such as appliances, HDTVs, mattresses, and furniture.
Florida: Our main local delivery area includes Miami-Dade, Broward, and Palm Beach County. We also deliver as far south as Key West, as far north as Cocoa Beach, and to Naples and Fort Myers on the west coast. We will deliver to outlying areas on certain days of the week.
Georgia: Our local delivery area extends as far north as the Tennessee state line, as far south as Macon and Warner Robins, as far west as Tallapoosa, and as far east as Athens and Eatonton. We will deliver further from Atlanta, but special rates apply. We will also deliver to outlying areas on certain days of the week.
Forms of Payment
Cash: Cash payments are gladly accepted at any of our superstores. Cash payments are not available online.
Personal Checks: We require valid state-issued identification. BrandsMart USA uses Electronic Check Acceptance. After you write your check out to BrandsMart USA, we electronically transmit your check information to our check authorization service. We then stamp your check as VOID and return it to you. Your check is processed through the same secure system banks use today for electronic deposits and payments, and you will have the same amount of time before your check is presented to your bank. Personal checks are not accepted online.
Credit Cards: BrandsMart USA Credit Card, Visa, MasterCard, American Express, Diners Club, and Discover are accepted. All credit card purchases must be approved by the bank card company. The back of the credit card must be signed by, and accepted from, the person whose name is imprinted on the card. We accept credit card payments online and at all retail locations.
The BrandsMart USA Credit Card: Click here for details. Exclusive benefits for cardholders include convenient monthly payments, in-store bill pay, financing on our website, cardholder-only promotions, 24/7 online account management, and online bill payment.
*Subject to credit approval. Minimum monthly payments required. See program terms and conditions for rewards details. See store for details.
International Orders
BrandsMart USA does not accept internet orders for delivery outside the continental United States. In some cases, international customers may continue to shop online at BrandsMart USA using our Commercial Sales Page.
Freight Forwarders
BrandsMart USA is able to ship to most local freight forwarders and freight consolidators from any of our local stores. Some items may not be allowed due to quantity restrictions set by the manufacturers.
Florida Export Sales Tax Refund
Florida Export Only
BrandsMart USA will be happy to send you a tax credit on your export purchase.
Merchandise cannot be picked up or delivered by the customer. Tax refund will be issued only if merchandise is delivered to, and/or picked up by, a licensed freight forwarder.
In order to receive your refund, please mail or email a copy of the original Bill of Lading and a copy of your original BrandsMart USA invoice.
Email scanned copies to BMTaxRefund@bm1.brandsmart.com.
Scanned copies must be in PDF or TIF format. We cannot accept phone pictures of the documents.
Or mail to:
BrandsMart U.S.A
Attn.: Records Department
P.O. Box 22986
Ft. Lauderdale, FL 33335-2986
To ensure a refund, please make sure the Bill of Lading describes the merchandise purchased (for example, appliances, TVs, etc.), and that the Consignee is the same name as the Sold-To name on the BrandsMart receipt.
All refunds will be processed back to the credit card used on the original purchase.
110% Low Price Guarantee
Shop with confidence with the BrandsMart USA 110% price match guarantee.
California EWaste Fee
If you are a California resident, governing law may require you to remit an Electronic Waste Recycling Fee (EWaste Fee) in connection with your purchase of certain covered electronic devices, as defined under California law. This includes most products containing a video display device. BrandsMart USA will not collect or remit an EWaste Fee on your behalf. It is the sole responsibility of the purchaser to determine whether they must pay an EWaste Fee and to remit that fee to the appropriate governmental authority. For convenience, please review the California Department of Tax and Fee Administration’s Covered Electronic Waste Recycling Fees Guide: Covered Electronic Waste Recycling Fees Guide.
Limited Quantities
We make every attempt to have sufficient quantities for all customers. To help ensure our items remain available at low prices, we may need to restrict quantities periodically.
B2B and Commercial Sales
BrandsMart USA understands that the needs of businesses, government organizations, and educational institutions differ from those of the regular consumer. These organizations may need quotes, special volume pricing, and access to special-order items. To learn more or request a quote, visit BrandsMart USA For Business.
