BrandsMart USA Shopping Policies

LOCAL DELIVERY AREAS

With warehouses in Florida and Georgia, we can provide affordable deliveries on large items (like appliances, HDTVs, mattresses and furniture).

Florida: Our main local delivery area includes Miami-Dade, Broward, and Palm Beach County. We also deliver as far south as Key West, as far north as Cocoa Beach, and to Naples and Fort Myers on the west coast.  We will deliver to outlying areas on certain days of the week.

Georgia: Our local delivery area is as far north as the Tennessee State Line, as far south as Macon and Warner Robins, as far west as Tallapoosa, and as far east as Athens and Eatonton.  We will deliver further from Atlanta, but special rates apply.  We will deliver to outlying areas on certain days of the week.

FORMS OF PAYMENT

Cash – Cash payments are gladly accepted at any of our super stores, however, cash payments are not available online.

Personal Checks: – We require valid state-issued identification. BrandsMart USA uses "Electronic Check Acceptance". After you write your check out to BrandsMart USA , we will electronically transmit your check information to our check authorization service. We will then stamp your check as "VOID" and give the check back to you. Your check will simply be processed through the safe and secure system that banks use today for electronic deposits and payments and you'll have the same amount of time before your check is presented to your bank. Personal checks are not accepted online.

Credit Cards: (BrandsMart USA , Visa, MasterCard, American Express, Diners Club and Discover) All credit card purchases must be approved by the bank card company. The back of the Credit card must be signed by, and accepted from the person whose name is imprinted on the card. We accept Credit Card Payments online and at all our retail locations.

The BrandsMart USA Credit Card:Click here for details. Exclusive benefits for cardholders*: Convenient Monthly Payments, Pay Bills In-Store, Buy with Financing on our website, Special Cardholder Only Promotions, 24/7 Online Account Management and Online Bill Payment.

*Subject to credit approval. Minimum monthly payments required. See program terms and conditions for rewards details. See store for details.

INTERNATIONAL ORDERS

BrandsMart USA does not accept Internet orders for delivery outside the continental United States. Of course in some cases, international customers may continue to shop online at BrandsMart USA using our Purchase Inquiry system.

FREIGHT FORWARDERS

BrandsMart USA is able to ship to most local freight forwarders and freight consolidators from any of our local stores. NOTE: That some items may not be allowed due to quantity restrictions set forth by the manufacturers.

FLORIDA EXPORT SALES TAX REFUND

Florida Export Only

BrandsMart USA will be happy to send you a tax credit on your Export Purchase.


MERCHANDISE CANNOT BE PICKED UP OR DELIVERED BY THE CUSTOMER. TAX REFUND WILL BE ISSUED ONLY IF MERCHANDISE IS DELIVERED TO, AND/OR PICKED UP BY, A LICENSED FREIGHT-FORWARDER.

In order to receive your refund, please mail or email a copy of the original Bill of Lading and a copy of your original BrandsMart USA invoice.

Either email the scanned copies to  BMTaxRefund@bm1.brandsmart.com
Scanned copies must be in PDF of TIF format. We cannot accept phone pictures of the documents.

OR MAIL TO:

BrandsMart U.S.A
Attn.: Records Department
P.O. Box 22986
Ft. Lauderdale, FL 33335-2986

To ensure a refund please be sure the Bill of Lading describes the merchandise purchased, (ex. Appliance, TVs etc), and the Consignee is the same name as the Sold-to on the BrandsMart receipt.

All refunds will be processed back to the credit card used on the original purchase.

110% Low Price Guarantee

Shop with confidence with the BrandsMart USA 110% price match guarantee. Click here to get full details.

California EWaste Fee

If you're a California resident, governing law may require you to remit an Electronic Waste Recycling Fee (EWaste Fee) in connection with your purchase of certain 'covered electronic devices' as defined under California law, which includes most products containing a video display device. BrandsMartUSA will not collect and/or otherwise remit an EWaste Fee on your behalf. It is the sole responsibility of the purchaser to determine whether they must pay an EWaste Fee and to remit that fee to the appropriate governmental authority. For your convenience, we've provided a link to the California Board of Equalization's EWaste Recycling Fee FAQ information page, which we encourage all California purchasers to review: Electronic Waste Recycling (eWaste) Fee – Frequently Asked Questions (FAQs)

Limited Quantities

Of course, we make every attempt to have sufficient quantities for all of our customers. To make sure all of our items are available for purchase at our low prices, we may need to restrict quantities periodically.

B2B and Commercial Sales

BrandsMart USA understands the needs of businesses, government organizations, and educational institutions are different than the regular consumer. These organizations need quotes, special volume pricing, and access to special order items. To learn more or get a quote for your organization, just click the following link: BrandsMart USA For Business