Privacy Policy

BrandsMart USA’s privacy policy applies to online and offline activities.

In the collection, use, and securing of customer information, BrandsMart USA will treat the information responsibly and will not share this information with any other non-authorized third parties. Our goal is to provide you with notice of our customer information practices and policies. We also give you the ability to update or correct your personal information as well as give you the option not to participate. We comply with all applicable security and privacy requirements by law and have sophisticated information security safeguards in place.

As always, you have the ability to contact us regarding any privacy related issues.

BrandsMart USA values the relationship we have with our customers and is committed to responsible information safeguarding practices. We value your information and are committed to safeguarding your personal information and complying with all applicable federal, state, and local privacy laws. We also have our own internal best practices standards which exceed the requirements of the aforementioned agencies.

There are various companies which are part of the BrandsMart USA business group, and as such, if you provide information to any of the businesses, stores or web sites owned or operated by BrandsMart USA, this information may be combined or shared between current or future entities and subsidiaries. The Brandsmart USA companies operate businesses, retail stores, and web sites under the name BrandsMart USA, BrandsMart of South Dade, BrandsMart Georgia, Interbond Corporation of America, and BrandsMart Service Corporation among others.

The following Privacy Policy describes the information and privacy practices for BrandsMart USA retail stores and all other entities or events where your personal information may be collected. When personal information is provided by you to us, you consent to the information practices described in this policy.

Below are some frequently asked questions that you may find helpful in understanding the BrandsMart USA privacy policy.

Types of Information collected by BrandsMart USA

BrandsMart USA collects data from users that voluntarily provide information as part of the business transaction, finance application, order process, website feedback, or other online and/or retail store forms. Data collected includes, but is not limited to:

  • Contact Information
  • Billing Information
  • Shipping Information
  • Consumer Provided Feedback
  • Products or services purchased
  • Scheduling of delivery or installation
  • Data provided for a drawing, promotion, or survey
  • Data provided by customer for financing qualifications
  • Data provided by customer in an email, letter, or other form of communication
  • Other data voluntarily provided by the consumer

BrandsMart USA also collects website activity data from users who visit our website(s) including, but not limited to:

  • Browser Type
  • IP Addresses
  • Domain name
  • Specific web pages viewed or clicked through
  • Items added to shopping cart or wishlist
  • Other browsing and searching data

This data is collected automatically and used to help facilitate the order process and improve the shopping experience at our website(s).

How may my information be used?

The information collected may be used as follows:

  • Fulfill order per customer request
  • Provide customer service
  • Facilitate drawings, promotions, or surveys
  • Offerings of products, services, private sales, and other promotions
  • To better our Web Sites, offers, marketing, and/or services
  • Conduct research and analysis
  • Send marketing communications or special offers
  • Provide information regarding products, services, or other pertinent information to authorized third parties
  • Conduct other business activities in accordance with standard business practices

Does BrandsMart USA share my personal information?

Your personal information and the protection thereof are very important to BrandsMart USA. We do not sell or rent personal information, such as name, address, email, credit card information to third party marketers. We do share information with agents, service providers, and other representatives acting on the behalf of BrandsMart USA for limited purposes. Some examples include, but are not limited to:

  • Customer order fulfillment
  • Processing credit card payments
  • Third parties processing BrandsMart USA marketing communications
  • Merchandise delivery
  • Scheduling/Performing installations
  • Product services
  • Conducting market research, analysis, or administration of surveys
  • Sending of e-mail and regular mail on behalf of BrandsMart USA

The third parties that we conduct business with are only authorized to use your information to perform the service for which they were hired. As part of our agreement with these parties, they are required to follow the privacy guidelines which we have negotiated with them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a court order, subpoena, or as otherwise required by law. We may report to law enforcement agencies any activity we believe to be unlawful. If we believe that the release of certain personal information is necessary to protect the rights, property, and/or safety of others and ourselves, we reserve the right to release such information. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves.

Do I have the choice not to participate?

BrandsMart USA allows the option to opt-in, or opt-out. Once information is received, we may send you marketing communications that contain promotions, product information, as well as other content.

  • Contact BrandsMart USA at 954-399-5043 and provide your contact information and let the representative know if you want to opt-in or opt-out of BrandsMart USA programs.
  • Send a request to BrandsMart USA at the following address: 

  • Attn: Privacy Policy Manager 
    BrandsMart USA 
    Mail Stop 32 
    3200 S.W. 42 Street 
    Hollywood, FL 33324

If you send an e-mail or letter request, please be sure to include your full contact information including name, address, email address, or any other pertinent information. This will ensure that we can find all records relating to your information and assist us in processing your request. In addition to your contact information, please provide information regarding the options or changes that you wish regarding your information.

BrandsMart USA will take the appropriate steps for you to opt-in or opt-out. Please note that due to production schedules, mailing timelines, and other various factors, it may take time to process your request. Until the changes take effect through these systems, you may still receive marketing communications from us.

Please note that if you opt-out of marketing communications, you may still receive business related communication such as product recall information, order confirmations, or other communications regarding business related issues.

How does BrandsMart USA secure my information?

We have security measures in place to take reasonable precautions to protect against loss, theft, misuse, and unauthorized access of your personal information that is maintained by BrandsMart USA.

  • All systems are physically secure against unauthorized access
  • All wireless access to facilities is secured
  • All credit card data and personal information is electronically secured

How can I update or change my personal information?

BrandsMart USA strives to maintain your information as well as your marketing preferences in an accurate and complete manner. To update your information:

  • Contact BrandsMart USA at 954-399-5043 and provide your contact information and let the representative know if you want to opt-in or opt-out of BrandsMart USA programs.
  • Send a request for whatever changes you wish to BrandsMart USA at the following address:  

  • Attn: Privacy Policy Manager 
    BrandsMart USA 
    Mail Stop 32 
    3200 S.W. 42 Street 
    Hollywood, FL 33324

What are the information collection policies regarding children?

We will not knowingly or intentionally collect personal information online from children under the age of 13. The privacy and safety of children is of important to us.

How do I contact BrandsMart USA about questions or concerns about the privacy policy?

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. We will work diligently to satisfy your inquiry as quickly as possible.

  • Call us at 954-399-5043

Send a letter to:
Attn: Privacy Policy Manager 
BrandsMart USA 
Mail Stop 32 
3200 S.W. 42 Street 
Hollywood, FL 33324

Privacy Policy changes

As new technologies and ways to secure data and information are implemented, this policy is subject to change. If there are changes to the privacy policy, the changes will be posted here in addition to other places. If there are changes in the opt-in or opt-out policies, or the manner in which information is used or shared, we will give you the opportunity to opt-in or opt-out of the new ways in which your information can be used.

Last updated: February, 2013

 

BrandsMart USA® and BrandsMartUSA.com are registered trademarks of Interbond Corporation of America

BrandsMart USA 3200 SW 42nd Street, Hollywood, FL 33312