KitchenAid KBFS20EVMS

19.6 CuFt Stainless Steel 3 Door Counter Depth French Door Refrigerator

  • Model: KBFS20EVMS
  • Sku: KBFS20EVMS-SS
  • Counter Depth Refrigerator
  • Glass Shelves
  • 2 Door Bins
  • Indoor Water Dispenser
  • Energy Star
  • Stainless Steel
Price $1,999.00
See Price in Cart
 

Product Overview↑ Back to Top

KitchenAid
Organize your groceries with the KitchenAid KBFS20EVMS refrigerator that features 4 glass shelves, 2 crispers, gallon door bins and 2 freezer baskets that provide ample storage space. The over-temp alarm and Max Cool function ensure the contents remain chilled. This counter depth French door refrigerator provides distinctive styling and allows more workable space in the kitchen. And because it's ENERGY STAR qualified, you can conserve energy and save more money on utility bills while storing your favorite ingredients.
 

Documents

Energy Guide  
  'Owner's Manual'  
  'Dimension Guide'  

Customers Who Viewed This Item Also Viewed...

Technical Specs ↑ Back to Top

Style Bottom-Mount
Counter Depth
French-Door
Capacity - Total (CuFt) 19.6
Defrost Type Pulse
Capacity - Refrigerator (CuFt) 14.4
Capacity - Freezer (CuFt) 5.4
Installed Icemaker Yes
Counter Depth Yes
Energy Saving Energy Star
Shelves (#) 4
Shelf Construction Wire
Door Bins (#) 2
Temperature Control Type Digital
Humidity-Controlled Crisper Yes

Dimensions

Unboxed
Height 69.938 in
Width 35.625 in
Weight 326 lbs
Depth 29.0 in
Boxed
Height 69.938 in
Width 35.625 in
Weight 326 lbs
Depth 29.0 in

Package Contents

  • Owner's Manual

Customers Who Bought This Item Also Bought...

Ratings & Reviews ↑ Back to Top

REVIEW SNAPSHOT®

by PowerReviews
KitchenAid19.6 CuFt Counter Depth French Door Refrigerator
 
4.2

(based on 646 reviews)

Ratings Distribution

  • 5 Stars

     

    (343)

  • 4 Stars

     

    (185)

  • 3 Stars

     

    (63)

  • 2 Stars

     

    (23)

  • 1 Stars

     

    (32)

84%

of respondents would recommend this to a friend.

Pros

  • Easy to use (111)
  • Performance (103)
  • Design (94)
  • Convenient features (93)
  • Innovative (58)

Cons

No Cons

Best Uses

No Best Uses
    • Design:
    •  
    • Ease of Use:
    •  
    • Features:
    •  
    • Innovation:
    •  
    • Performance:
    •  
    • Quality:
    •  
    • Sound Levels:
    •  
    • Primary use:
    • Personal (95)

Reviewed by 646 customers

Displaying reviews 1-10

Back to top

Previous | Next »

 
4.0

20 cube counter depth

By Yogini

from Deland, florida

Verified Buyer

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

Lots of room, for size LED lighting not as bright, two hands needed for water inside and water dispenser makes a lot of noise when stopping OTHERWISE love style and set up

  • Gender:
  • F
  • Design:
  •  
  • Ease of Use:
  •  
  • Features:
  •  
  • Innovation:
  •  
  • Performance:
  •  
  • Quality:
  •  
  • Sound Levels:
  •  

Comment on this reviewHelp Icon

 
1.0

Froze everything ruined a lot of food.

By BJP

from Aumsville, Oregon

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

This refrigerator look good but rigt from the start we had problems! Fist the handle on the freezer door started chipping, like a bad powder coat job. We noticed everything on the top shelf was freezing and we just kept turning the fridge compartment up to over 45 degrees to keep things from freezing. Nonetheless we still experienced freezing issues. Then my fiance dropped a plastic bottle of ketchup on the crisper drawer and the clear part cracked about 6" long. We hadn't had it for a week at that point. My fiance had contacted our distributor and asked them to fix the problem, but call backs were far and few between. Finally after having it for close to 9 months they came out to repair the unit. They told us the drawer crack and handle chipping would have been covered had we contacted them in the first month. We did! They didn't call back or do anything about the issue. Now after they have come out and replaced the control board and thermal sensor and we have warm food and the display shows 8 degrees for the fridge compartment. Now I may have to throw out the food that is spoiling in my fridge! At least with frozen food we could still use the fridge most of the way! I am now ready to push this thing off of a cliff!

  • Gender:
  • M
  • Design:
  •  
  • Ease of Use:
  •  
  • Features:
  •  
  • Innovation:
  •  
  • Performance:
  •  
  • Quality:
  •  
  • Sound Levels:
  •  

Comment on this reviewHelp Icon

 
4.0

Our refrigerator works great.

By Patrick

from Canby, Oregon

Verified Buyer

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

We are quite happy with our new refrigerator. Next time we will purchase one slightly larger.

  • Gender:
  • M
  • Design:
  •  
  • Ease of Use:
  •  
  • Features:
  •  
  • Innovation:
  •  
  • Performance:
  •  
  • Quality:
  •  
  • Sound Levels:
  •  

Comment on this reviewHelp Icon

(1 of 1 customers found this review helpful)

 
1.0

KitchenAid - never again! It's a lemon

By Another unhappy and frustrated customer

from London Ontario Canada

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

Upon the solid recommendation of a salesman at a large appliance store we bought 3 KitchenAid appliances for our kitchen. We paid a substantial price for our fridge compared to many other brands because we were told it was a superior product and manufacturer. Our mistake! The freezer iced over twice in the first 6 months.Repairman said this is a common problem with this fridge and after replacing the 'duckvalve' part it has finally been corrected. Apparently it is a well-known problem with both Whirlpool and their licensed technicians.However, they do not care to notify the customer/owner of the risk of this part malfunctioning and potential problems of water pooling on the floor (ours being hardwood) if you don't catch it early in the freezing up stage. Repairman told us the newer models are designed differently- I should think so. Today, just past the 3 year mark of owning this fridge, we were told the COMPRESSOR is broken!!! The freezer is warm and the fridge section is just holding its own to stay cold (about 43 degrees)It will take 2 bus. days to get the part and then we have to book another service call. So, it's a minimum of 5 days without a properly functioning fridge. The manufacturer's warranty covers the part and labor for replacing a compressor in the 2nd to 5th year, but not the $89 diagnostic fee.This is totally unacceptable.Once the repairman determined it was a faulty compressor the diagnostic fee should be waived.A compressor should never break down in the first 5 years. We're stuck with this fridge which we believe is a 'lemon'.How long will this next compressor last, before we need a repairman again? We wonder what will break next!
Dealing with the customer service people by phone is another lesson in frustration! They have all the pat answers but do little to make changes with their policies and procedures. Be prepared to wait anywhere from 10 to 20 minutes just to get through to an agent. Each time I call I end up requesting a supervisor, but they too are inflexible and simply 'listen'. They tell you it will all be documented, but when I asked for them to follow up with me after my information is forwarded to the appropriate levels at Whirlpool they refuse.Leads me to think my complaints and suggestions for improvement are of no importance to them. High product quality and excellent customer service is definitely not a part of the KitchenAid/Whirlpool experience. It would be nice to be contacted by a Whirlpool representative after submitting this review. We would welcome their feedback if only to let us know they do read their customer reviews and take them seriously.
Try GE, LG ... some other manufacturer when buying your fridge. Wish we did!

  • Gender:
  • F
  • Design:
  •  
  • Ease of Use:
  •  
  • Features:
  •  
  • Innovation:
  •  
  • Performance:
  •  
  • Quality:
  •  
  • Sound Levels:
  •  

Comment on this reviewHelp Icon

 
4.0

Perfict fit

By TomQ

from Jacksonville FL

Verified Buyer

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

We selected this product for 2015 Winnebago Destination 5th wheel. It fits great and works just fine. We do have a issue with the double doors closing properly in the center and get a moisture buildup at that point. Believe doors need adjusting. Other than that we enjoy the product.

  • Gender:
  • M
  • Design:
  •  
  • Ease of Use:
  •  
  • Features:
  •  
  • Innovation:
  •  
  • Performance:
  •  
  • Quality:
  •  
  • Sound Levels:
  •  

Comment on this reviewHelp Icon

 
2.0

Loud

By Razzle

from Tallahassee, FL

Verified Buyer

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

Runs loud.
Hate the finish on the front doors - smears if anyone happens to touch it. Leaves marks that can be seen when the sun shines through in the afternoon. If you like polishing your refrig every day, this is the one for you.

  • Gender:
  • F
  • Design:
  •  
  • Ease of Use:
  •  
  • Features:
  •  
  • Innovation:
  •  
  • Performance:
  •  
  • Quality:
  •  
  • Sound Levels:
  •  

Comment on this reviewHelp Icon

 
1.0

Lots of problems, not fast to get it fixed

By Igor

from Seattke

Verified Buyer

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

The door of the freezer was bent and can not close correctly which results in complete frost of the freezer, total overtaxing of the compressors. It will take 8 weeks for a replacement door to come and be changed. This is about the worst customer service I have experienced ever.

  • Gender:
  • M
  • Design:
  •  
  • Ease of Use:
  •  
  • Features:
  •  
  • Performance:
  •  
  • Quality:
  •  
  • Sound Levels:
  •  

Comment on this reviewHelp Icon

 
5.0

Great refrigerator

By Lizzie

from New Jersey

Verified Buyer

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

I bought this a few months ago and love love love it .

  • Gender:
  • F
  • Design:
  •  
  • Ease of Use:
  •  
  • Features:
  •  
  • Innovation:
  •  
  • Performance:
  •  
  • Quality:
  •  
  • Sound Levels:
  •  

Comment on this reviewHelp Icon

 
1.0

Needed service after 3 days

By Reginald

from Arlington VA

Verified Buyer

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

The filtered water apparatus stopped working after 3 days.

Comment on this reviewHelp Icon

 
1.0

Let me tell you about what happens when your fridge breaks..

By Another Disappointed Customer

from Los Angeles

Comments about KitchenAid 19.6 CuFt Counter Depth French Door Refrigerator:

Bought in June 2012. Immediately needed to be serviced b/c freezer gasket was not installed correctly. No big deal. Right? Ahh... a sign of things to come.

9/2015: Stopped cooling completely. 2 weeks later a visit is made, a part is ordered and a part is installed by Kitchenaid service provider. 2 weeks without a fridge.

1/24: Stops cooling again. More assessment visits, more ordering of parts, more install... and after 7 visits from the service provider over the last 3 weeks time (replaced parts and it did cool for a day prior to leaking all the cooland out again, etc.) it is finally deemed "unrepairable" by Kitchenaid. You think? (3 weeks now + 2 weeks a few months ago without a fridge)

So what happens next? Service provider now needs to submit a report. That will be reviewed by Kitchenaid (most likely take a few days) and then it goes to "Claims" where it will then be reviewed again prior to letting me know next steps. So I'm again looking at at least a week without a fridge while the red tape gets sorted out.

Tip for Kitchenaid: Your extended service practice is A JOKE. If your customers don't work out of their home they may as well just trash your fridge b/c who is home the half dozen times that it takes to finally come to the conclusion this fridge was a lemon from the factory?

  • Gender:
  • M
  • Primary use:
  • Personal

Comment on this reviewHelp Icon

Displaying reviews 1-10

Back to top

Previous | Next »

BrandsMart USA® and BrandsMartUSA.com are registered trademarks of Interbond Corporation of America

BrandsMart USA 3200 SW 42nd Street, Hollywood, FL 33312