WHAT IS COVERED

1.

If the MSRP of Your Covered Device is less than $250.00 , provide replacement of the original Covered Device in consideration of a covered Claim. Such replacement may be a new or refurbished device of equal or similar features and functionality, and may not be the same brand, model or color as Your original Covered Device (if unavailable) and will include the applicable International Manufacturer’s Equipment Identification (IMEI), the Electronic Serial Number (ESN) or the Mobile Equipment ID (MEID). Additionally, any accessories that are not integral to the basic function of Your originally Covered Device will not be provided with a replacement device; unless, the replacement device model differs from the original (in such instances a standard plug-in charger will be included with the replacement device).

2.

If the MSRP of Your Covered Device is $250.00 or more provide labor and/or parts required to repair Your Covered Device, or at Our sole discretion, replacement of Your original Covered Device in lieu of repair in consideration of a covered Claim, as defined. If a replacement is applicable and provided to You in lieu of repair, such replacement may be a new or refurbished device of equal or similar features and functionality, and may not be the same brand, model or color as Your original Covered Device (if unavailable) and will include the applicable International Manufacturer’s Equipment Identification (IMEI), the Electronic Serial Number (ESN) or the Mobile Equipment ID (MEID). Additionally, any accessories that are not integral to the basic function of Your originally Covered Device will not be provided with a replacement device; unless, the replacement device model differs from the original (in such instances a standard plug-in charger will be included with the replacement device).

COVERAGE DESCRIBED IN THIS SERVICE CONTRACT DOES NOT REPLACE OR PROVIDE DUPLICATIVE BENEFITS DURING ANY ACTIVE MANUFACTURER’S WARRANTY PERIOD. DURING SUCH PERIOD, ALL PARTS, LABOR, ON-SITE SERVICE AND/OR SHIPPING COSTS COVERED BY THAT WARRANTY ARE THE SOLE RESPONSIBILITY OF THE MANUFACTURER. PARTS USED TO REPAIR OR REPLACE YOUR DEVICE MAY BE NEW, USED, REFURBISHED, OR NON-ORIGINAL MANUFACTURER PARTS THAT PERFORM TO THE FACTORY SPECIFICATIONS OF YOUR DEVICE.

 

ADDITIONAL BENEFITS

In addition to coverage for a Failure, as defined, Your Plan also provides coverage for:

  1. Accidental Damage from Handling (“ADH”): labor and/or parts required to repair Your Covered Device if it experiences sudden and unforeseen ADH; such as damage resulting from dropping the Covered Device, liquid, or in association with screen breakage.
  2. Damaged or Defective Buttons or Connectivity Ports: labor and/or parts required to repair damaged or defective buttons or connectivity ports located on the Covered Device, when such damage / defect results in Covered Device functional impairment (COSMETIC DAMAGE, AS DEFINED, IS NOT COVERED).
  3. Defective Pixels: labor and/or parts required to repair pixels within the display area, when such defect significantly impairs the Device’s functionality.
  4. Dust, Internal Overheating, Internal Humidity/Condensation: labor and/or parts required to repair Failure of Your Covered Device resulting from dust, internal overheating, internal humidity or condensation; occurring during normal use of the Covered Device.
  5. Free Shipping: shipping charges associated with a covered Claim on Your Device are also covered under Your Plan (EXCEPT IN ASSOCIATION WITH WORLDWIDE SERVICE).
  6. Advanced Exchange: by bringing Your defective Covered Device to the Retailer (BrandsMart) for service under Your Plan, upon confirmation of a covered Claim, a replacement device will be shipped directly to You using expedited means in exchange for Your original defective Device.
  7. Worldwide Service: extended coverage for Your Device if You travel overseas. Please refer to the “IF YOUR DEVICE NEEDS REPAIR” section for complete details regarding this service. IMPORTANT: Coverage extended under Worldwide Service does NOT include any shipping costs, on-site services or Advanced Exchange.
  8. FOR A COVERED DEVICE WITH AN MSRP OF $250.00 OR HIGHER ONLY – Defective Battery Replacement: a one-time replacement of the Device’s original rechargeable battery unit that was provided by the manufacturer and included with the original purchase of Your Covered Device.

 

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