BASE PLAN COVERAGE

A.

REPAIR PLAN: If You purchased the Repair Plan (“Your Plan”), in the event of a covered claim Your Plan provides labor and/or parts required to repair Your Product, or at Our sole discretion, replacement of Your originally covered Product in lieu of repair. Replacement products may be a new or refurbished product of equal or similar features and functionality, but not necessarily the same brand. Although replacement products are ineligible for continued coverage under Your original Service Agreement, You will have the opportunity to purchase a new Service Agreement if the replacement product is eligible.

B.

EXCHANGE PLAN: (for certain Products ONLY): If You purchased the Exchange Plan (“Your Plan”), AFTER A THIRTY (30) DAY WAITING PERIOD, in the event of covered Failure Your Plan provides replacement of the failed component on Your Product, or at Our sole discretion, replacement of Your entire Product, with one that is new or refurbished and of equal or similar features and functionality, but not necessarily the same brand.

 

ADDITIONAL BENEFITS

REMOVAL & REINSTALLATION CHARGES - (For covered Products originally installed by the Retailer ONLY): In the event of a covered Failure, this Service Agreement covers removal charges and/or reinstallation charges for the servicing of Your original covered Product. (Excludes any parts required to complete reinstallation; such as mounting brackets and kits.)

REPLACEMENT PRODUCT DELIVERY & INSTALLATION CHARGES – (For covered Products originally installed by the Retailer ONLY): In the event of a covered Failure, this Service Agreement covers delivery charges and/or install

NO LEMON GUARANTEE: if We have completed three (3) service repairs for the same problem on an individual component of Your Product, which first began after the manufacturer’s warranty period had expired (“Qualifying Service Repairs”), and if that Product requires a fourth repair for the identical problem as determined by Us, We reserve the right to replace Your Product with one of equal or similar features and functionality, not necessarily the same brand, not to exceed the Original Purchase Price of Your Product. NOTE: ANY REPAIR SERVICES PERFORMED WHILE YOUR PRODUCT IS UNDER THE MANUFACTURER’S WARRANTY PERIOD ARE NOT CONSIDERED “QUALIFYING SERVICE REPAIRS” UNDER THIS NO LEMON GUARANTEE.

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Our Extended Warranty