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- NetTalk Unit
- Ethernet Cable
- AC Power Adapter
- USB To Mini USB Power Cable
- Username And Password Sticker
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Reviewed by 1 customer
Displaying review 1
- Caller Id Inbound And Out
- Clear Reception
- Responsive Support
- Was Working In 5 Mins
- Dorm Room
- High Volume
- Long Talks
Comments about netTalk VOIP Digital Phone System With 3 Months Free Service:
Wow, what a great product. Worked right out of the box. Just plugged it into my router, phone and power, created account online and it was working in 5 mins total time. Calls are clear, but not perfect. But then I went back to really listen to my copper landline phone and that wasn't perfect either. It's just that unless you're really looking for imperfections, you don't notice them. No dropped calls either. And instead of paying $55 a month, now I'm paying $30 a year!
I also ported my phone number over. That's where I ran into a small problem. The website only allows you to set a date for the port that is 8+ days out. My current landline billing cycle ended in just 7. So, I put it in for the 8 days. I immediately got back a confirmation and it included an email address for any issues. I sent an email, requesting they do it faster if possible and within 5 mins had a response back saying they would. It ported in about 5 days.
Immediately before this, I had tried MajicJAck. First problem with MJ is it would not work when connected to router. Customer service, which is only via chat,
was of no help. Finally they wanted to send me to someone to fix it if I would give them control of my PC. I told them to just tell me what needed to be changed, they refused. So I went online and found other people with the same problem and that assigning a static IP and/or DMZ was needed to fix it. I assigned a static IP and it worked. I'd say the call quality was about the same as Nettalk.
So, then I want to port my landline number. MJ charges $10
to do the port, plus $10 a year ever after for a "vanity" number.
Nettalk charges $20 one time. Also, with MJ, if you want to port out of there, they charge you $30. Don't know any other company doing that. But I was OK with it, so I put in the
port request. Two days later, I get notified it failed because my current landline has distinctive ring on it. OK, that's true. So, I get Verizon to make it a basic phone line. I try to port it again two days later and it accepts the port request, then two days later MJ says it can't be ported because of distinctive ring. So, I wait a week and try it again. Now the MJ website just immediately rejects the request, saying "That number can't be ported at this time." I contacted customer support and they were of no help at all. Their answer was "I suggest we just wait a bit, this is a system issue." I asked if typically that means waiting 5 days, 5 weeks, 5 months, 5 years, and they refuse to answer because they "Won't give a false answer." Good grief! Returned it and bought the NetTalk. Couldn't be happier.
Another difference with MJ is that MJ does not include your name, only number and town with outgoing caller id. With NetTalk, people see my number and my name, just like it worked on landline.
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