KitchenAid KRSC500ESS

20.0 CuFt Monochromatic Stainless Steel 2 Door Counter Depth Side-By-Side Refrigerator

  • Model: KRSC500ESS
  • Sku: KRSC500ESS-SS

Stores Near You...

  • Counter Depth
  • 20.0 CuFt Total Storage Space
  • On The Door Water And Ice Dispenser
  • 4 Adjustable Spill Resistant Shelves | 1 Fixed Full-Width | 3 Adjustable Full-Width
  • 5 Clear Door Bins With Metallic Accents | 1 Dairy | 2 Adjustable Gallon | 2 Adjustable Two-Liter
  • Water Filtration System
  • LED Interior Lighting
  • Monochromatic Stainless Steel Finish
  • Preserva® Food Care System
  • Measured Water Fill
Special Order - See Store Near You
 

Product Overview↑ Back to Top

KitchenAid
The sleek design of the KitchenAid KRSC500ESS-SS 20.0 CuFt side-by-side refrigerator features the Preserva® Food Care System. Its two independent cooling systems help keep food fresh while the FreshFlow™ Air Filter minimizes odors, and the Produce Preserver delays over-ripening. The counter-depth gives the high-end look of built-in refrigerators and the Professionally-Inspired Design features Satin Textured Handles and the KitchenAid® Medallion.
 

Documents

Energy Guide  
  'Use And Care Guide'  
  'Installation Instructions'  
  'Dimension Guide'  

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Technical Specs ↑ Back to Top

Style Counter Depth
Side-by-Side
Capacity - Total (CuFt) 20.0
Capacity - Refrigerator (CuFt) 12.9
Capacity - Freezer (CuFt) 7.0
Installed Icemaker In-Door-Ice Maker (IDI)
Counter Depth Yes
Thru-the-Door Ice Dispenser Yes
Thru-the-Door Water Dispenser Yes
Shelves (#) 4
Adjustable Shelves Yes
Shelf Construction Spill-Resistant
Door Bins (#) 5
Gallon Door Storage Yes
Temperature Control Type Electronic
Humidity-Controlled Crisper Yes
Water Filtration Yes

Dimensions

Unboxed
Height 69.0 in
Width 35.5 in
Weight 245 lbs
Depth 29.75 in
Boxed
Height 74.0 in
Width 41.0 in
Weight 255 lbs
Depth 35.0 in

Package Contents

  • Owner's Manual

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Ratings & Reviews ↑ Back to Top

REVIEW SNAPSHOT®

by PowerReviews
KitchenAid20.0 CuFt Side-By-Side Refrigerator
 
3.3

(based on 36 reviews)

Ratings Distribution

  • 5 Stars

     

    (8)

  • 4 Stars

     

    (14)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (5)

  • 1 Stars

     

    (7)

61%

of respondents would recommend this to a friend.

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Reviewed by 36 customers

Displaying reviews 1-10

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4.0

Good features

By Lisa

from Sarasota, FL

Verified Buyer

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

I ended up with this particular refrigerator because the original kitchAid refrigerator I originally ordered was discontinued. I was sent the new model of the French door counter depth one. The new model was made 1 inch taller and it wouldn't fit beneath my cabinet. So I had to settle for this side by side counter depth one. It is fine and seems to have plenty of room with some new features. My main complaint is the ice maker is very loud.

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1.0

Never Plan to Buy KitchenAid again!!

By Emily

from Houston, TX

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

KitchenAid appliances came with my new house and within the last two years of owning, I have had the service people out five times to fix the same exact issue, the condenser was icing up and the sensor didn't know what to do to make it stop I guess. The latest service appointment happened today where they told me that my two-year old refrigerator could no longer be fixed, that I need to buy a new one!! For the money that you pay, there has to be a better fridge out there...found out from my technician that I am not the only one with this same issue and when I called customer service all they way to do is sell me a crazy expensive warranty. Buyer beware!!

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5.0

Clean great look and functions that fits in a smaller space

By Buff

from Ft. Worth, Texas

Verified Buyer

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

Our Side-by-Side KitchenAid refrigerator was purchased and installed about a month ago to go with a KitchenAid stove top, combo microwave and oven and dishwasher. We are extremely pleased with how these appliances fit in the kitchen we remodeled which had a little less space than some kitchens. The look and functionality are great.

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1.0

Water dispenser never works out. It is just out of control

By Julie

from Redondo Beach, CA

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

Wish I could return this refrigerator since the water dispenser never works properly. I have to lock it up since a day one of delivery because the water just comes out on and one without touching anything. If I knew it works like this, I would have never thought of buying this. PLEASE DO NOT BUY THIS PRODUCT.

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2.0

Buyer beware

By Boiseman

from Albuquerque

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

Exactly one year in the refrigerator started leaking water. A service tech came out and discovered the water line was frozen, his explanation was it needs to be clean regulary ? I have never had to clean a water line with any other brand. He did wave the service call because it was one year to the day. Now three months later the ice maker quit working, service guy says it has to be replaced, 15 months old and we had to replace the ice maker $200. I really think it should have lasted longer. This is not the only Kitchen Aid problem we have had the 36" gas range had to be replaceed after 8 months and numerous service calls with no fix. The new range just had to have the main mother board replaced because it also would not hold a temperature or took forever to preheat. So much for buying "Made in the USA" I will not purchase KA products again and will not recommend them to anyone.

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4.0

Ice maker,LED lighting

By Dick

from Charlotte NC

Verified Buyer

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

Reviewed five other products & happy i picked Kitchen Aid

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(1 of 1 customers found this review helpful)

 
1.0

Buyer beware!

By Todd P

from San Francis

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

Since purchasing this refrigerator, I have had nothing but problems. (over 6 repairs/services)
I would NOT recommend this refrigerator or brand. For the price, I would choose from ANY of the other Brands on the market. Their customer service service is really bad as well. Actually, they are of ZERO help!!!!

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5.0

I love this refrigerator.

By Elaine

from Manorville, NY

Verified Buyer

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

I have always owned kitchen aid appliances. This refrigerator is so quiet you cannot hear the motor running. There is plenty of room in the freezer and refrigerator. It has a sleek exterior design and is easy to clean. The only suggestion I would make is that the designers add one more shelf in the refrigerator door, or make the shelves movable. The water quality is excellent and I no longer buy bottled water.

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(3 of 3 customers found this review helpful)

 
2.0

Stay far, far away

By lmm

from Wynnewood, pa

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

We purchased this expensive refrigerator 15 months ago in part for its capacity, in part for its stainless doors, and mostly for the Kitchenaid name. All I can say is: RUN WAY, QUICKLY. We realized that the drawers don't open more than 1/3 of the way when we tried to put a package of romaine lettuce away, and couldn't easily. The wheels snapped off the drawers in 2 places within the first month. When things were not uniformly cool, the repairman told us that basically the top refrig shelf shouldn't be stacked - the most that should be there is "yogurt height"; who makes a large refrig for a house full of teenagers and then tells folks they can't use the largest-capacity shelf in the fridge? We tried to trade in almost immediately for a model that has drawers that open fully, but were told that Kitchenaid wouldn't help with that. Called today because the doors have pesky rust stains on them (as do the beautiful handles) that we can't get rid of, and were to.d that because the "color" is cosmetic, nothing is covered (and they don't know how to help us get rid of them!). We have a dishwasher from another manufacturer that has a finish to die for - never a spot on that! We are stuck with this awful refrigerator and no Kitchenaid support. Find anything else and there is little doubt you will be glad you did.

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5.0

Excellent Features

By Clancy the Fly Fisherman

from Walnut Creek, CA

Verified Buyer

Comments about KitchenAid 20.0 CuFt Side-By-Side Refrigerator:

My wife and I have enjoyed the many features of the KitchenAid Side by Side Refrigerator. We like the easy access, the lighting that reaches all corners of the shelving, the well organized compartments for fruits, veggies, cheeses, etc. The freezer is also well laid out for easy storage and access. I would highly recommend!

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