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Technical Specs ↑ Back to Top
|Capacity - Total (CuFt)||
|Capacity - Refrigerator (CuFt)||
|Capacity - Freezer (CuFt)||
|Thru-the-Door Ice Dispenser||
|Thru-the-Door Water Dispenser||
|Door Bins (#)||
|Temperature Control Type||
- Owner's Manual
- Energy Guide
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Reviewed by 1 customer
Displaying review 1
- Attractive Design
- Energy Efficient
- Bad Ice Maker
- Not Cold Enough
Comments about KitchenAid 23.6 CuFt Side-By-Side Refrigerator:
I purchased this refrigerator as the replacement for my counter-depth Kitchenaid Superba side-by-side, which was lost during a lightning strike. I have always considered Kitchenaid to be one of the top of the line appliance suppliers; however, I have changed my mind due to the quality of the first two replacement refrigerators I received. The first one arrived on a Wednesday. On Friday, the freezer side temperature was only 48 degrees. The Kitchenaid help line advised me to wait 72 hours for it to regulate. Needless to say, it never did. The second new refrigerator arrived on Saturday morning. Even though the freezer worked quite well, the ice-maker never did a thing. The water in the door worked perfectly, so water was getting to this location; furthermore, you could even "hear" the slight humming as the ice-maker cycled each time. Unfortunately, no water was ever making it to the ice-maker. I once again called about the product, and after having the exact item in my home twice, I requested that it be returned and that I wanted my money refunded. The store asked me to please accept one more (thus, "3's a charm"). As of today, everything is working beautifully on the third refrigerator. It has been installed for approximately 4 days. As I said earlier, I have always relied on Kitchenaid quality; however, I will more than likely not purchase this brand product again in the future as I begin to replace other kitchen appliances. My kitchen is approximately 7 years old, and perhaps I will have several good years of service left. Overall, the BrandsMart store had very good customer service, and I was pleased with the efforts to ensure that I received a quality appliance in the end.
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