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|Ice Maker Application||
|Ice Production 24 hrs. (lbs.)||
- Owner's Manual
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Reviewed by 1 customer
Displaying review 1
- Poor service and support
- Quit working
Comments about Daewoo 15" Built-In Ice Maker:
The product was a great price, easy to install and worked well... For 45 days. Then it quit making ice. The store warranty expired after 30 days and the Daewoo 5 yr warranty was extremely difficult to call on. No one answered the telephone and the automated system gave me a local services who NEVER RETURNED MY CALLS. BrandSmart referred me to a different services who I eventually discovered did not service Daewoo. Servicer #3 provided by Brandsmart did service Daewoo. He was unable to repair the unit and after 3 more weeks the problem remained unresolved. The Servicer claimed to be unable to get an answer from Daewoo on what the next steps should be. Out of frustration, I pleaded my case to Brandsmart who refunded my purchase price. BrandSmart did the right thing which says something good about them. I hope the service issues can be solved as I would have preferred a working ice machine.